1. Summary
The protection of your personal data is of utmost importance to PLATAFORMAS ELEVADORAS MAQEL, S.L. In this privacy statement we describe the measures taken to ensure the protection of your personal data in accordance with the objectives and obligations arising from the General Data Protection Regulation (Regulation (EU) 2016/679 of April 27, 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC) (hereinafter 'RGPD') and other relevant laws and regulations. With this explanation we want to inform you in detail about how we treat your personal data in PLATAFORMAS ELEVADORAS MAQEL, S.L.
PLATAFORMAS ELEVADORAS MAQEL, S.L acts not only as controller of personal data in the various processes and systems that are applicable or in use within PLATAFORMAS ELEVADORAS MAQEL, S.L, but also as processor where we can come into contact with the personal data of our customers that we process at your request. As a processor we provide a data processing agreement in accordance with the law that must be read and signed by both parties.
PLATAFORMAS ELEVADORAS MAQEL, S.L, as controller and/or processor, will take the necessary technical and organizational measures to protect the personal data. As a processor we will always support the data controller in accordance with our data processing agreement.
This privacy policy was last updated on March 3, 2020.
PLATAFORMAS ELEVADORAS MAQEL, S.L activities
PLATAFORMAS ELEVADORAS MAQEL, S.L is the exclusive distributor of JLG Industries for Spain and Portugal. It specializes in the sale and operational leasing of JLG lifting platforms, a worldwide reference. As a distributor of leading brands in its sector, we offer solutions to our customers: new equipment, used equipment, official technical service, spare parts, training, financing,...; everything you are looking for in a solution provider with coverage throughout the Spanish and Portuguese territory.
2. What personal data do we collect?
Personal data" means all information relating to an identified or identifiable person.
We receive and process data from customers/suppliers/partners/visitors online or on the site, etc. (i.e. interested persons) in the context of a collaboration or future collaboration (prospecting).
These "Personal Contact and Identification Data" are:
Name of the company
Address data (Street, number, postal code, city)
Last name
Name
E-mail address
Telephone number, mobile number, fax number
VAT number
Other unique details such as your job title
Financial Data
IP Address
Copy of identity card / driving license (in specific cases)
Copy of the registration of the vehicle used to collect the rented goods
Image of people entering our facilities recorded by video surveillance systems
Geolocation (see point 12)
Statistical information on the use of rented goods, websites and applications
A person's interest in buying or renting a certain type of machine
Actions taken by the user within the website and/or the application
The personal information we collect is appropriate and relevant to our purposes. We limit the collection of your personal data to the minimum amount necessary for the purposes for which we process personal data.
3. Why do we collect personal data?
We collect your personal data to the extent necessary to fulfil any agreement you have entered into with us or, at your request, to take the necessary steps to reach an agreement with us.
We need this information for the normal development of our business activities and for the provision of our services. According to RGPD, this corresponds to the "legitimate interest" and "contractual obligation" of the data controller.
All personal data (general identification data) will only be used for the following purposes:
Professional contacts by telephone, cell phone, e-mail, etc.
Service to your company and employees
Order
Deliveries
Repairs and maintenance
Fleet Management
Financial Data
Price requests
Billing (both digital and mail)
Geolocation (see point 12)
Creditworthiness check
Newsletters, product catalog and information about our services, current issues and corporate communications. For these communications there is an opt-in/opt-out possibility.
Sending of PLATAFORMAS ELEVADORAS MAQEL, S.L marketing material.
Offering training courses with certification.
Customer satisfaction surveys and market research studies, including questionnaires and/or interviews
Collect overdue amounts.
Asserting our legal rights to recover the machinery when the lease is terminated, or the sale is rescinded for non-payment of the sale price.
4. How do we obtain your data?
Data can be obtained in several ways, including
Personal contact/by phone/by email
The contact form on our website
Contacts at events and trade shows
Cookies used by the website to obtain certain personal data
Mathematical applications
Tracking and tracing devices
5. How long do we store your data?
Personally identifiable data is kept as long as the partnership exists and neither party terminates it. As a data subject, you can explicitly request that it be deleted earlier, but without violating the legal retention periods (e.g. 5 to 10 years for personal data required to be stored in accordance with tax laws, 3 to 10 years for personal data required by either party to defend its legal rights in court, etc.).
GENERAL TERMS AND AGREEMENTS
6. Recruitment and Selection
In order to provide the best possible employment opportunities, we need to process certain information about you. We will only ask for information that we believe will allow us to truly help you, such as your name, age, contact information, educational background, professional history, emergency contacts, immigration status, psychological profile, intellectual abilities, and social security number (and, of course, you may choose to share other relevant information with us). When necessary, and in accordance with local laws and requirements, we may also collect health-related information, diversity information, or information about a criminal conviction.
We obtain your personal information from third parties (for example, through professional networks, job aggregators, and workplace providers).
Whenever you access our website or read or click on a link in an email from us, we will also collect certain information automatically or through you when you provide it to us.
In the event that you are a temporary worker, we also collect your personal data:
From you; or
From third parties (for example, employment agencies).
In the event that we employ you or hire you directly as a temporary worker, the primary reason for using your personal data is to ensure the proper functioning of our temporary relationship and to fulfill our contractual and other obligations to each other and to our customers, and to fulfill our obligations to third parties, including tax authorities and government agencies.
7. With whom do we share your data?
7.1. We do not sell or transfer your data to persons or companies that are not part of the Mateco Holding group.
We do not share your personal data with third parties, except when at least one of the following conditions is met
we have received your prior consent to do so
the recipient is our sub-contractor/supplier/affiliate and it is necessary to share your personal data with them for the purposes detailed in section 3 above.
we are performing pre-contractual activities to offer you our products and services
we are performing the services you purchased from us
we are obliged to do so in the context of a legal regulation or procedure (see 7.2)
we are requested to do so by legislative or judicial authorities (see 7.)
For the processing of your personal data we may use third parties who will receive your data. We require these third parties, such as processors, to treat your data in accordance with our instructions and (safety) regulations. We record these agreements with each processor in the so-called Data Processing Agreement.
Some of these processors may be located outside the EU. If this is the case, we will ensure that we have concluded additional agreements with these third parties in order to guarantee an adequate level of protection.
7.2. In the event of a total or partial reorganization or transfer of PLATAFORMAS ELEVADORAS MAQEL, S.L activities, by means of which it is reorganized, transferred, ceases its commercial activities or if PLATAFORMAS ELEVADORAS MAQEL, S.L files for bankruptcy, this could imply that your data are transferred to other entities or third parties through which PLATAFORMAS ELEVADORAS MAQEL, S.L commercial activities are carried out in whole or in part.
PLATAFORMAS ELEVADORAS MAQEL, S.L will take reasonable steps to inform you in advance of the fact that PLATAFORMAS ELEVADORAS MAQEL, S.L will communicate your data to such third party, but you also acknowledge that this may not be technically or commercially feasible in all circumstances.
7.3. In exceptional cases, PLATAFORMAS ELEVADORAS MAQEL, S.L may be required to communicate your personal information under a court order or to comply with other laws or regulations required.
7.4. Once we have identified you as a Potential Candidate for a vacant position, we may share your information with any of our group companies and with third party partners (such as our service providers) to contact you about our services.
7.5. However, if we employ or hire you directly as a temporary worker, we may share your personal data with those corresponding colleagues within the Mateco Holding group (this may include colleagues in other offices/countries).
Access by third parties
8.1. For the processing of your personal data, we may allow third parties access to your personal data.
8.2. In that case, we guarantee you the same level of protection under this Privacy Policy so that contractual obligations are enforceable with respect to these employees and co-workers.
Social networks
Through the web and (our own) social networking channels, we like to engage in dialogue with customers, users of our services/applications and website visitors regarding our organization, products and/or services. The purpose is to provide useful and meaningful information and/or answer questions they ask us through social media. We actively follow Internet and social network channels such as Facebook, Instagram, Youtube, LinkedIn and blogs. We expressly reserve the right not to respond to every question or comment. No rights can be derived from whether or not we respond to the content.
It is possible that by participating in web sources and by answering questions or comments, we may obtain (personal) data. Of course, we will treat this data in accordance with this privacy statement. We are not responsible for the content that other users of social networking channels post or how they treat personal data.
You are free to follow or not PLATAFORMAS ELEVADORAS MAQEL, S.L through these social networks.
10. Automatic decision making and profiling
We can elaborate profiles. Profiling is the collection, analysis and combination of (personal) data in order to classify you in certain categories. For the elaboration of your profile, the profiling algorithm can, in theory, include all relevant data types mentioned in point 2. For more information on how we obtain data, please review our Cookie Policy.
Once data is obtained, analyses are performed to ensure that we automatically add certain categories to your profile. In this way, the creation of profiles ensures that both the content of our websites, applications, emails, offers and advertisements are better suited to your interests.
Profiling can have an impact on your privacy (for example, if we have linked incorrect (interest) categories to your person based on incorrect or outdated information). In that case, you can contact us at our email address for privacy notifications(at)maqel.es to have your data corrected.
11. How do we protect your personal data?
Your personal data will be considered strictly confidential. Therefore, we provide you with the necessary technical and organizational measures to ensure the security of your personal data.
We make every effort to protect our network against unauthorized access and to safeguard the confidentiality of the personal and business data of our customers, suppliers and potential customers.
In terms of organization, we have a privacy statement and clearly defined responsibilities and authorities. We also have the necessary processes and procedures in place to optimally execute and enforce this policy.
By linking us with those in charge of processing, the security of your personal data is already guaranteed by contractual agreement.
12. Use of tracking devices and telematic services
Our devices can be equipped with tracking devices that send GPS and telematic data in real time to PLATAFORMAS ELEVADORAS MAQEL, S.L.
We collect the following technical data (related only to the connected machine) through the GPS tracking devices:
Geolocation data: especially the last known location, latitude and longitude of the site (e.g. in case of theft);
Usage data: in particular the number of hours the machine has been used (for billing purposes), speed, distance,
Component data: in particular engine coolant temperature, engine oil temperature, engine oil pressure, ambient temperature, engine fault codes, transmission fault codes, fuel level,...
These data are collected through devices and services made available to us, managed and maintained by the manufacturers of the machines or by specialized third party suppliers located in the EU and the USA. Therefore, your access to your personal data is inherent and the security of your personal data has been reinforced by contractual agreements between us and them.
13. What are your rights and how can you exercise them?
You have the right to ask us to view, correct or delete your personal data.
You may also notify us of your wish to exercise your right to limit the processing and transferability of your data or to oppose the processing thereof.
These rights can be exercised free of charge by sending a clear request to that effect to our privacy e-mail address notificaciones(at)maqel.es, in which you must explicitly indicate which right you wish to exercise, together with an explanation, a copy of your identity document and the way in which we can contact you.
If you do not agree with our response, you have the right to file a complaint with the Data Protection Supervisory Authority:
Name of Supervisory Authority: Spanish Data Protection Agency
Address Supervisory Authority: C/ Jorge Juan, 6 28001, Madrid Spain
Phone number Supervisory Authority: +34 901 100 099
E-mail Supervisory Authority: prensa@aepd.es
Website Supervisory Authority: www.aepd.es
Updates to this Privacy Policy
We may update or supplement this statement at our discretion. Although we may send email notifications to all of our customers informing them of changes to this Privacy Policy, there is no guarantee that all recipients will receive our message in a timely manner. Therefore, before using our websites, applications and/or services, we recommend that you periodically review this statement to learn how we process and protect your personal data.